It is time to relocate to a new home and this may be your first moving experience or you may have moved before. Faithful Moving & Storage urges you to review the following moving tips:

  • Always get an onsite estimate. Call or email us to set up a visual survey- moving estimate with a relocation consultant at home. The relocation consultant will prepare an estimate in writing and submit it to you.
  • The moving industry has “peak” and “off peak” seasons. The “peak” season for movers is during the summer. Also the beginning and the end of the month or end of the year holidays are extra busy for movers. During that period of time the demand for moving equipment, vans, and personnel is heavy. Always get an onsite estimate. Call or email us to set up a visual survey- moving estimate with a relocation consultant at home. The relocation consultant will prepare an estimate in writing and submit it to you.
  • Your move should occur at a time that is convenient for you. However, you should consider if you want to transfer your children during the school term as well as other factors involving your family. If your move can be rescheduled for another time when Faithful Moving & Storage will be able to accommodate your preferred delivery dates, you may be able to reduce your moving cost.
  • Decide what items you want to ship and what will be discarded. Inspect your home; check your attic to your basement, before the relocation consultant arrives. Show the consultant everything that you will be moving yourself.
  • If you decide to do your own packing, get packing supplies and start collecting strong boxes suitable for moving. Complete all packing by moving day.
  • If your company is relocating you, find out what portion of your moving expense will be paid by your company.
  • Obtain a written appraisal of antiques to verify their value. Do not retouch, wax or oil wood furniture before moving. Some products may soften the wood, making it vulnerable to imprinting from furniture pads.
  • Notify the post office that you will be moving. Provide them with a new address (permanent or temporary)



Picking a mover is one of the most important decisions you will make. Always check to make sure the mover is a legitimately licensed, bonded and insured company. This will give you the comfort that the mover is regulated by the state or the fed and that you will have recourse if something goes wrong that the mover cannot or will not resolve to your satisfaction. Please review this section to help you decide on the mover to trust with your household furniture.


  • Decide in advance which goods will be shipped and which will be sold or given away. Then consider whether or not you would like the mover to pack and what other type of additional services you may want.
  • Call or email the movers you may consider and ask for an estimate. Get involved in the estimating process and try to meet with a relocation consultant to survey your home and prepare a written estimate. Ask each prospective mover for how long his or her estimate is valid.
  • Be certain that the mover has marked all items that are “going” and “not going” on the survey sheet. The mover will prepare an estimate that will include transportation charges and the charges of additional services that you requested. Keep in mind that if you will decide to take more items or take fewer items the cost of your move will change. Please inform the mover if there are any changes with your shipment. Communication is the key factor for a successful move.
  • If you decide to do your own packing or partial packing, remember that the moving company is not liable for damage to boxes packed by customer. However, if there is an obvious exterior damage at the delivery make a note of that on the inventory sheet of your shipment. The driver has the right to refuse to accept any carton that may be improperly packed. If the driver has to re-pack cartons that the customer has packed, additional charges will apply.
  • Please provide as much information as possible about unusual situations on either end so your estimates will be more accurate. Make the mover be aware of any problems they may encounter at the delivery such as parking problems, road access, street accessibility, delivery time restriction or if there are any stairs or elevators involved. The cost of your move can increase for such occurrences. Try to reserve a “parking space” for the moving van if your new home is on a congested street. If the moving crew has to carry your load more than 75 feet from the moving van to your door you may be charged for excessive distance.
  • Some neighborhoods may prohibit trucks over a certain weight. The driver will than offload your possessions into a smaller vehicle and the charge for that can be quite expensive. Please advise a relocation consultant if you will anticipate this situation. In addition to that, advise the consultant if you are moving to a high-rise building where an elevator reservation is required. This can cause problems for the delivery schedule if the mover does not know about this in advance and additional charges will apply.
  • Ask the prospective mover what type of estimates they offer. There are two estimate options available, Binding estimate and Estimated Cost of Services. Take the necessary time to understand your options. This could have a significant impact on the final cost of your move.
  • Compare all estimates for both weight and services provided by the prospective movers. To check the reliability of the moving company you may use, contact the local Better Business Bureau (BBB) to inquire about the company’s complaint record. Ask your friends, neighbors and family for advice on movers. Ask all movers for references.
  • Be sure to understand the coverage for loss or damage of your shipment. All licensed movers must provide liability for the value of goods, which they transport. However, there are different levels of liability. You must be aware of the amount of protection provided and the additional charges that may apply.



The following boxes and packing materials are used specifically for household moving. These boxes and packing materials are manufactured especially to the moving industry specification. You can obtain all these items from your moving company’s agent or a moving supply company for a reasonable fee.


Book (1.5 cubic feet), size 17 x 123/8 x 123/8: These small cartons are designed for heavy items, such as books, records, CD’s, and canned goods.

Legal Tote (2.3 cubic feet), size 24 x 16 x 13: This box is specially designed for your files and folders.

Medium (3.0 cubic feet), size 101/8 x 18 x 16: This box is designed for non-fragile and moderately heavy items, such as pots, pans, linen, folded clothes, toys, games, etc.

Large (4.5 cubic feet), size 18 x 18 x 24 or (6.0 cubic feet), size 23 x 23 x 20: All large bulky articles, very light, such as pillows, comforters, lamp shades.

Dish pack (5.2 cubic feet), size 18 x 18 x 28: This box has double extra thick walls specifically designed for dishes, vases, glasses and other fragile items. You can also use cell packs separator for china or glassware with individual compartments for the items being packed.

Mirror, picture box: These narrow boxes accommodate different sized mirrors, paintings, other fragile items and flat items.

Wardrobe box with metal bar: This box is equipped with a metal bar so clothes may hang.

Mattress Box: Comes in various sizes for different size mattresses.


Tape: The most common tape used for carton sealing is a plastic tape called “PVC”.

“Newsprint” paper: NEVER USE NEWSPAPERS! as wrapping and cushioning material. Newspaper ink has a tendency to rub off on items it touches and it very difficult to remove it from items such as fine china. The solution to that is using “newsprint” paper as cushioning material.

Bubble wrap: This material is another item used as cushioning material.

Styrofoam peanuts: Packing material used to protect fragile items. This material is lightweight, clean, lint-free and dustless and safe.



All items in your shipment, which are considered to be of extraordinary value, must be identified. You must advise your moving company in writing that they are in your shipment. These items are defined as items having a value greater than $ 100.00 per pound per article.

For example:

  • Antiques
  • Crystal
  • Precious Stones or Gems
  • Precious Metals
  • Art Collections
  • Currency
  • Silver and Silverware
  • Figurines
  • Video Cameras
  • Computer & Software
  • Furs
  • Coin Collection
  • Oriental Rugs

If you include items of extraordinary value in your shipment, a High Value Inventory sheet must be completed and signed by you prior to your move. In the event of a claim, any settlement is limited to the valuation you declare for the entire shipment. If you fail to list all extraordinary items value and/or fail to sign the High Value Inventory sheet, the moving company liability for loss of or damage to those items will be limited to no more than $ 100.00 per pound per article, based upon the actual weight of the article (does not apply to shipments under the “basic carrier liability” option).

You must declare the total amount of released value for your goods. This total should include the value of items, including all items of extraordinary value. Record the total value on the bill of lading. Please note that the protection for items of extraordinary value is not available for shipments, which are released to the moving company’s value of 60 cents per pound per article (basic carrier liability option).



Good packing practices will reduce the chance of your household goods from being damaged. If you don’t have the time to devote to this task, your moving company’s agent will be able to pack your household goods along with your furniture. If you don’t have the time to devote to this task, your moving company’s agent will be able to pack your household goods along with your furniture.

The moving company’s agent will provide the cartons and will pack your home with the safest and best techniques developed. However, if your budget does not allow for packing services, you can save a considerable amount of money by self packing.

When you do your own packing, consider having your moving company’s agent pack delicate items such as dishes, crystal, and other fragile pieces. Reduce the risk of damages by letting the agent do the packing for these items while reducing your costs by doing the bulk of the packing job yourself. Keep in mind that you can purchase all moving supplies and boxes from most moving companies or moving supply companies.



It is important that you understand which items you can ship or cannot be shipped. Read this section before doing your own packing and loading it to the moving van. There are rules and regulations that govern all movers to ensure safety.

  • Drain oil and fuel from lawn mower and other machinery. Discard any partially used cans of paint, thinner, oil or other substances that might leak.
  • All refillable tanks must be purged and sealed by a local propane gas dealer. Discard of non-refillable tanks.
  • Clean your rugs and draperies with your local cleaners. Leave the rugs and draperies wrapped when they are returned from the cleaners.
  • Avoid refinishing your furniture before your move. Some products may soften the wood, making it vulnerable to imprinting from furniture pads. Obtain a written appraisal of antiques to verify the value.
  • Think twice before dismantling your outside satellite dish; a new one may cost less than moving the present one.
  • If you’ll move items such as hot tubs, large screen TV’s and some exercise equipment you will need third-party service before your move. Please consult with the moving company agent about third party servicing.

**You should also consult with you mover about servicing of appliances, grandfather clock, satellite dish etc. before and after your move.

Follow the list below for information on items not to be shipped prior to packing and loading dates:

Dispose of all flammable, corrosive or explosive items:

Acid / Gasoline Poisons / Charcoal / Lighter Fluid Fertilizer / Paints / Car Batteries / Matches Nail Polish & Remover / Ammunition / Liquid Bleach / Stern Aerosols / Kerosene / Pool Chemicals / Chemistry Sets Fireworks / Pesticides / Motor Oil / Paint Thinner Batteries / Loaded Weapons / Weed Killer / Ammonia Lamp Oil / Propane Tanks / Cleaning Fluid


Dispose of perishables. Food, plants or living things that may die or spoil in transit:

Frozen Food / Plants Open Food / Produce

Please note that you should empty your refrigerator and freezers for at least 24 hours before loading. Keep the appliance doors open so the appliance will dry out and prevent the growth of mold and odor.

The moving company agent may agree to transport perishables if they are properly packed and require no servicing in transit and the shipment delivery is less than 150 miles and within 24 hours.


Some articles are not accepted for transportation.

The moving company’s agent assumes no responsibility should these items come into his/her possession without his/her knowledge. Although these articles do not create a physical threat it can create problems if your shipment is delayed or items lost. This can be avoided if all irreplaceable, sentimental items are carried with you.

For example:

Address Books / Files / Personal Video Tapes Air Line Tickets / Financial Statements / Photos and Albums Car Keys / Furs / Research Projects Bonds IRAs / Deeds / Tax Records / School Records Check Books / Jewelry / Sterling Silver Coins / Letters / Stocks / Stamp Collection Computer Software / Disks / Medicine



Creating a moving schedule in advance is a good aid in preparing your family and yourself for the move. It will guide you to complete tasks in a timely manner so that you are not overwhelmed by the enormity of the job at hand. Review this section for a guide in establishing your personal moving schedule.

Six to eight Weeks before moving Four to five Weeks before moving Three Weeks before moving Two Weeks before moving One Week before moving During moving Day After moving


    • Organization is the key for a smooth move and this is the time to start getting the details of your move. 
    • This is the time to decide what items you wish to transport to your new home. If you decide to dispose of items that you don’t need you should either donate them to a charity or consider having a garage sale. Contact a local charity or pick a date at least two weeks before moving date for the garage sale. Advertise the garage sale locally. Team up with your neighbors who want to sell some of their old belongings, and plan a large neighborhood “sale”.


    • Start collecting suitable moving and packing supplies if you plan to do your own packing or partial packing. You can purchase all these materials from any moving Company or a moving supply company. All boxes that you purchase from a moving company or a moving supply company are specially designed for the moving industry to prevent any damages to your belongings. Getting boxes from other sources may create some difficulties when packed in the van. These boxes may be unusual sizes and they may not be strong enough to prevent damages to items packed inside.


    • Think about your new home layout and start thinking about where you’ll place the furniture. Create a floor plan of your new home that will prevent the stress of making decisions when your furniture arrives at your new home.


    • Get familiar with your new community. Request information from the local Chamber of Commerce on neighborhood schools, community programs, parks, and other recreation services.


    • All travel arrangements (hotel, flights, car rental, etc.) for your family should be made at this time. Try to keep your plan flexible as possible to accommodate any schedule changes or delays.


    • Keep all receipts for moving related expenses in a designated moving folder. Many moving expenses are tax deductible. Obtain an IRS Change of Address form, Form 8822, by calling (800) 829-1040 or visiting the IRS website. You will be able to download and print form 8822 and most other IRS tax Forms & Brochures; e.g., Form 3903 to help deduct moving expenses.


    • Finalize all real estate and rental needs.


    • Contact your insurance agent to transfer medical, property, fire and auto insurance.


    • All medical and dental records should be placed in a safe and accessible place. Be sure to include prescription, vaccination records and eyeglass specifications.


    • Plan on taking all important documents, such as wills, stock certificates, and other one of a kind items (jewelry, coin collection, photos etc.).



    • Contact the Post Office for the Change of Address form to tell of your move. Give your new address to: Friends and family Banks, insurance companies, and other institutions Credit card companies Doctors, dentists and other service providers Any clubs or associations memberships. Local government agencies, Federal agencies and IRS. Magazine and newspaper subscription.
    • It is the time to take a look at what you own, and decide what must go and what can be left behind. All items such as old books, magazines, broken items, old toys can be left behind. Remember-adding more weight to your shipment costs more money.


    • Organize your move by deciding and making lists of what items you will not transport, what items your moving company’s agent will move and what items you will move yourself.


    • Make a decision if the items not going will be sold at a garage sale, picked up by a charity or discarded.


    • Make a decision on who will do most of the packing or all the packing. It is a good idea that you let the moving company’s agent do most of the packing. The moving company’s agents know the best methods for keeping items safe; that’s what they do for a living.


    • If you will do most packing or all the packing please refer to our packing guide. Any one of a kind item must get special attention. Please ask the moving company’s agent you use for further details about handling unusual and delicate moving situations. Start preparing those items not used often for your move.


    • Get your kids involved with the moving process. Let your kids do some packing and let them suggest a layout for their new room. Make it fun and exciting for them to move.



    • Notify your moving company’s agent if there are any changes in the dates of your move. If you will need any additional accessorial service such as piano moving, packing and unpacking, storage you should inform the moving company’s agent for pricing information. Also inform the moving company’s agent if you add or subtract items from your planned shipment.


    • Decide how much packing you will handle yourself. You should inform the moving company’s agent of any items that you decided for him/her to pack.


    • Whether you move your car with the moving company’s agent or a car carrier, you should make your final reservation for a car pick up at this time.


    • Consider giving your plants to friends or a charity if you are moving from one state to another. Some state laws prohibit the moving of houseplants.


    • Make transportation arrangements for your pets. Take your pets to your veterinarian to ensure proper up to date health certificates and rabies inoculations. Some states will require these documents.


    • You will need to carry all valuable jewelry with you. If you have any valuables around the house, be sure to collect them before leaving.


    • Return any borrowed items such as library books. Also collect all items that are being repaired stored or cleaned (clothing, furs, shoes etc.).



    • Transfer all prescriptions to a drugstore in your new city. Call your bank and arrange for the transfer of your accounts. Clear all your safety deposits boxes.


    • Disassemble and disconnect your computer system before your move. Back up all your computer files on a disk. Consider taking all back up files disks with you in the car. Exposure to extreme temperatures can damage your software.


    • Make final packing decisions. Clean and clear your home including closets, basement and attics and list the items that you will take.


    • Dispose of items that represent a hazard and are not allowed to be shipped. Please refer to items not allowed to be shipped section for more information.


    • Tape and seal all cleaning fluids that are non-toxic, non-flammable in plastic bags.


    • Drain your lawn mower, snow blower, power tools of all the oil and gasoline to ensure safe transportation.


    • Schedule appliance disconnection and preparation with a service provider.


    • If you need to store anything call your moving company’s agent about storage options available.


    • Inform gas, electric, cable, and telephone services of your move. Arrange to have them disconnected from your present home the day after your scheduled moving day. Sign up for services at your new address and connect them on your moving in day.


    • Have your automobile serviced if your travel is by car.



    • Make sure to mark which items you’ll take yourself, so the movers won’t take them or have any questions.
    • Make sure you haven’t overlooked anything in the house.


    • Mark your boxes to be shipped with “Fragile”, “Do Not Load”, “Load Last” stickers.


    • Empty, defrost and clean your refrigerator, freezer and clean your stove, all at least 24 hours before moving to let them air out. Try using baking soda to get rid of any odors.


    • Prepare items you will need while your goods are in transit. Pack your suitcases and confirm travel arrangements for you and your family. Try to keep plans as flexible as possible in the event of unexpected delay or schedule change.


    • Make sure your agent knows the address and phone number your new home. You should also provide an address and phone number of where you can be reached until you will get to your new home.


    • Arrange for payment to your moving company’s agent. Contact your moving company’s agent to inquire about methods of payment accepted.


    • Inquire with your moving company agents about protecting your goods. Please refer to protection options available during your move.



    • Work with the movers. Be on hand when the movers arrive. If you are not able to be present while the movers are there designate an authorized person who will be authorized to take your place. Let the moving company’s agent know to whom you have given the authority. Be sure that your chosen representative knows exactly what to do and which valuation liability program and amount you have selected. This person may be asked to sign documents obligating you to charges.


    • Provide the new phone number and all other phone numbers where you can be reached while shipment is in transit. Make sure to take along the destination agent’s name, address and telephone number.


    • Review all paper work and details when the van operator arrives. Accompany the driver as he or she inspects each piece of furniture with tags of identifying number. These numbers along with a detailed description of your goods at the time of loading will appear on the inventory.


    • Stay home until the last item is packed. Make a final inspection before the van operator leaves. It is your responsibility to see all of your goods are loaded. Leave your phone connected throughout moving day. After the movers leave, pack your phone in one of your suitcases for easy access when you arrive to your new home.


    • Clean your house as much as you can before the moving van arrives.


    • The driver will contact you or the destination agent at least 24 hours prior to expected arrival time. This allows enough time to locate you and begin preparation for unloading. It is your responsibility to contact the destination agent if you cannot be reached.


    • Review your floor plan so you can tell the movers where to place your furniture and appliances. Make yourself available for the movers for instructions on where to place your furniture while unloading. Stay there in case there are any questions.


    • If you cannot be at your home while the van is being unloaded be sure to authorize a representative to accept delivery and pay the charges for you. Inform the destination agent of your representative and his or her name. Your representative will be asked to note any change in the condition of your goods noted on the inventory at the time of loading, and to note any missing items at the time of delivery.


    • By signing the inventory sheet, you are acknowledging the receipt of all items listed. Document any loss or damage on the inventory sheet and report this to the moving company’s agent at destination, immediately. Make sure you have your reference number when calling the moving company’s agent for questions or concerns.


    • Get a baby sitter for your kids during the unloading process.


    • Put your pets in a room where they will not be in the way of the loading process.


    • Unpacking of containers service is available but must be made in advance. Limited unpacking and removal of cartons may be requested on move in day.


    • Do not use your stereos, computers, televisions, other electronic devices and appliances for 24 hours after delivery to prevent possible damage. Allow them to adjust to room temperature.


    • Payment is required upon delivery in cash, traveler’s checks, money order or cashier’s check. Personal checks are not accepted. Unless other arrangements were made in advance you are expected to pay upon delivery.


    • Make sure all utilities have been connected.


    • Have your phone connected a day before move-in day.


    • You will be asked to sign the inventory sheets, bill of lading and pack/unpack certificate.



    • Locate your local post office, police, fire stations and hospitals as well as gas stations near your home.


    • Get familiar with your neighborhood shopping areas. You may need house wares, tools or other items for your new home unexpectedly.


    • Call the department of sanitation in your new home to find out which day the trash is collected and what type of recycling programs are available in your community.


    • Get new service providers such as a bank, pharmacist, cleaner, cable television etc.


    • Contact your local DMV if you moved to a different state to exchange your driver’s license.


    • Provide your new doctor and dentist with your medical history.


    • Transfer insurance policies to your new agent. You may also wish to make a detailed list of your belongings, their value, and your coverage.


  • Get information on schools, libraries, community activities and emergency calling service from your local Chamber of Commerce.